Partners, Suppliers & Customers

At Vantive we are committed to advancing vital organ therapies and patient care, while promoting sustainable and ethical purchasing practices that prioritize the welfare of people, the planet, and future generations.

We consider several environmental and social factors as we integrate sustainable practices into our procurement. We collaborate with our suppliers to identify opportunities to improve environmental performance and promote human rights throughout our supplier base.

For suppliers who would like to support us in this initiative:

• Register in EcoVadis and find support materials on the following website.
• If you already have an EcoVadis assessment, you will be able to share your results with us.  How to Share your Scorecard.
• Review the Vantive Supplier Code of Conduct below and attest your commitment.

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Submitting your invoice

Need to submit an invoice to Vantive? Click here for list of Country mailboxes or upload your invoice via the Coupa Supplier Portal (CSP), register here.

Checking your invoice status

The invoice status portal is a fast way for suppliers to check the payment status of Vantive invoices. (Please note that invoices undergoing processing may not appear on the portal immediately).

Already Registered? Click here to access the invoice portal.

Not Registered? Visit the Web Portal Registration and User Guide to request access and learn how to use the invoice portal.

See FAQ’s relating to Supplier invoice portal.

For any questions or concerns, open a support request (casefile) using ServiceNow.

Communicate directly with Finance & Procurement teams and ask for help using the ServiceNow platform.

Already registered? Click here to open a casefile. (Vantive USERID is needed to access this portal) 

Not registered? Use the ServiceNow Registration Guide for Instructions on how to register.

For help creating a casefile select, Finance or Procurement casefile Instructions.

We consider price, quality, environmental criteria and other factors when selecting and evaluating our suppliers. We do this with the intent to develop sustainable growth plans and build sound partnerships within all areas of our supply chain. 

If you are interested in doing business with Vantive and believe you have goods or services that will fit our needs, please register through our Registration Portal and create a profile.

We expect all our suppliers to notify us prior to making any changes that may affect conformance to defined requirements, product quality, or a regulatory filing. Notification must include the necessary change documentation demonstrating the acceptability and compliance of the change. We expect our supplier’s change control activities to be well planned and documented to assure full compliance of products to the requirements.

At a minimum, our suppliers are expected to:

• Ensure that personnel executing the change are qualified
• Evaluate all changes for product or process risk, including efficacy and safety
• Properly document and communicate changes to Vantive, in writing, prior to execution, and
• Obtain Vantive’s approval in the electronic system prior to implementation.
   

Supplier Portal

Access our portal to submit changes, view documents, and review SNC status.

1. Click here to register as a new user.

2. Click here to submit a new change or view existing SNC records (NOTE: You must be registered first to use this link).

Any supplier receiving a purchase order with the following comment appended to that purchase order: This purchase order is subject to and incorporates Vantive’s general terms and conditions above. The general terms and conditions can also be forwarded to you upon your request.

Any purchase order received by a supplier that includes the above-referenced comment.

No, but purchase orders without such comment will be subject to and incorporate terms and conditions on the reverse side of such purchase order or as included as an attachment thereto.