Contact Us

Whether you have inquiries or feedback or need assistance, Vantive is here to help. Below are points of contact for various departments inside — and outside — our organization and how you can reach them:

Select your location

General inquiries

This is intended for Austrian inquiries only. For inquiries outside of Austria, please select another Vantive location.

Healthcare professionals and patients

Customer service: healthcare professionals

For customer service for Vantive products for hospital orders, please contact Vantive's B2B customer service at:

Customer service: home patients

For customer service for Vantive products for home patients, please contact Vantive's B2C customer service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for inquiries in the Czech Republic only. For inquiries outside of the Czech Republic, please select another Vantive location.

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Finnish inquiries only. For inquiries outside of Finland, please select another Vantive location.

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for French inquiries only. For inquiries outside of France, please select another Vantive location.

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for German inquiries only. For inquiries outside of Germany, please select another Vantive location.

Healthcare professionals and patients

Customer Service: healthcare professionals

For customer service for Vantive products for hospital orders, please contact Vantive's B2B customer service at:

Customer Services: home patients

For customer service for Vantive products for home patients, please contact Vantive's B2C customer service at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Greek inquiries only. For inquiries outside of Greece, please select another Vantive location.

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Irish inquiries only. For inquiries outside of Ireland, please select another Vantive location.

  • Local:35312686300

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:35312686322

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive Health Limited

    18 Navan Business Park, Dublin Road Navan, Co Meath, C15 AW22

  • Phone:0370 6099100

  • [email protected]

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Italian inquiries only. For inquiries outside of Italy, please select another Vantive location.

  • Local:3906503921

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:4780033100

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Polish inquiries only. For inquiries outside of Poland, please select another Vantive location.

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:800 206 764

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Other required items

Plano de Prevenção de Riscos de Corrupção e Infrações Conexas – Vantive Unipessoal Lda

Linha de Assistência sobre Ética e Conformidade

Anexo a Código de Conduta  

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

  • Local:900354287

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer service: healthcare professionals

For customer service for Vantive products for hospital orders, please contact Vantive's B2B customer service at:

Customer services: home patients

For customer service for Vantive products for home patients, please contact Vantive's B2C customer service at:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

General inquiries

This is intended for Turkish inquiries only. For inquiries outside of Turkey (Türkiye), please select another Vantive location.

Healthcare professionals and patients

Customer Service

For Customer Service for Vantive products outside of Home Patient requests please contact Vantive's B2B Customer Service at:

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Healthcare professionals and patients

Customer Service

For Vantive Customer Service please contact us at the number below and choose your option.

Parts, services and technical support

For technical assistance for renal and acute products manufactured and/or distributed by Vantive:

  • Vantive Limited

    Salthouse Road, Brackmills Industrial Estate Northampton   NN4 7UF

  • Local:0370 6099100

  • [email protected] 

Medical information

We provide trusted clinical and scientific information on Vantive products to support clinical decision-making.

Report a product complaint

If you have encountered any issue with a Vantive product, we encourage you to share the details of that event at:

Report a drug adverse event

Please contact Global Patient Safety at:

Media inquiries

For media inquiries, please contact [email protected]