Asia Pacific
North America
Schedule of Sub-Processors
| Sub-processors | Purpose of data processing | Data processing location |
RTS Americas Inc., USA (a Vantive entity) (only applicable to Vantive CONNECT Success (Therapy Services* and Digital Adoption Services)) | Provision of the Sharesource Platform including technical service, quality and compliance, system administrators and global technical IT support
Providing Vantive CONNECT Success and customer service support to local teams as requested | European Union, India, Mexico and United States |
Baxter Baxter International Inc, USA Baxter Healthcare Corporation, USA | Provision of the Sharesource Platform including the underlying tech partners structure | European Union and United States |
| PTC | Transferring encrypted data from the cycler to the Sharesource Cloud | Your jurisdiction, European Union |
| Amazon Web Services Inc. | Cloud hosting services | European Union (Frankfurt, Germany) |
| Cloudflare Inc. | Firewall | European Union (Frankfurt, Germany) |
| Okta Inc. | Identity and access management | European Union (Frankfurt, Germany) |
| Splunk Inc. | Log management solution | European Union (effective in 2026), United States (Virginia) |
| Snowflake Inc. | Cloud-based data warehousing and analytics platform | European Union (Frankfurt, Germany) |
Salesforce Inc. (only applicable to Vantive CONNECT Success (Therapy Services* and Digital Adoption Services)) | Used by Vantive CONNECT Success staff to view (and act on) Vantive CONNECT Success requests. These requests detail Treatment identifiers, treatment alerts and events | European Union (Frankfurt, Germany and Paris, France) |
Talent World Group Plc. (only applicable to Vantive CONNECT Success (Therapy Services* and Digital Adoption Services)) | Providing product and Vantive CONNECT Success support | Your jurisdiction, European Union |
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Austria
Vantive Health Austria GmbH, Stella-Klein-Löw-Weg 15, 1020 Vienna, Austria
*formerly PD Telecare
Sharesource Claria is a CE‑marked Class IIb medical device (CE 0123), manufactured under the MDD by Baxter Healthcare SA, Zurich, Switzerland, and transitioning to the MDR with Vantive Health GmbH, Zurich, Switzerland, as legal manufacturer from July 2026. Refer to the user manual for safe and proper use.